Returns & Exchanges
At Gully Labs, we stand by the craftsmanship of our products, but if you are not completely satisfied, we offer a seamless 14-day return and exchange policy. Items must be in their original, unworn condition with all premium packaging intact to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items back into the original Gully Labs box, ensuring all tags and protective materials are included to prevent damage during transit.
Drop Off or Pickup
Affix the prepaid shipping label provided via email and drop the package at any authorized courier location or schedule a home pickup.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund or ship your exchanged product within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing